A New Model of Property Factor

Our block decided to move to AboveBoard Homes after some truly terrible service received elsewhere. We're now three months into service with Sarah and her team and the experience has been of such a different level that it's making us regret how long it took us to move Factors! The AboveBoard team are diligent, attentive and look at each aspect of property management as an opportunity to improve rather than just a box ticking exercise of "that's been inspected" and nothing more. The online portal and invoicing system makes everything crystal clear and we're getting regular updates and information sharing on all aspects of the block. True attention to detail and fantastic service all round. Recommended.

Sarah and Above Board are amazing, great communication, everything is looked at to ensure all our factoring needs are taken care of and a super professional job is being done. I’m so impressed and a massive step up from our previous factor. Feel totally safe to put our building in their hands.

Working with Aboveboard Homes as a digital marketing intern, was an amazing experience. I must say, Sarah made working easy and fun. What stood out for me; is how caring she was to us(interns), allowing us work at our own time. She was always willing to assist with anything needed to deliver on our assigned task. Sarah is not only an expert with a great understanding on "property factor", she is honest, always willing to help and is keen on delivering values to her clients. Permit me to add that Aboveboard Homes is great model that should be embraced by owners and tenants looking for a better alternative to their current factor especially in Edinburgh. Thank Sarah.

Would highly recommend Sarah from Above Board. We are a small block of flats and her personal service has been great to bring us all together.

We recently appointed AboveBoard Homes as the factor for our mixed owner/resident tenement property. The service that we have received has been excellent. Communication with AboveBoard is open and transparent; Sarah has visited the property to speak to owners, she offers phone consults and we have had online meetings. The property factor platform is also user friendly and provides an easily accessible, up-to date method of viewing current/ongoing issues and upcoming schedules

Sarah at Above Board has gone out of her way to help and communicate with myself and my fellow residents/owners when we appointed AboveBoard Homes as our factor. Sarah met with us online and in person, explained everything clearly and was always there to help or as a point of contact if we needed it. Sarah's willingness to accomodate us all and give us the time we needed to make decisions as a block is great. She leaves no stone unturned and regularly chases up outstanding work or repairs. The AboveBoard Homes portal is great as well. Simple and clear.

Sarah and Above Board Homes go the extra mile always. They are extremely professional and creative. I would recommend them to anyone who wants a top class service at a reasonable price. Im very excited to have Above Board Homes as our factor.

Spoke to Sarah about what could be done about the factoring in my property, she was courteous and professional. Looks like on to real money saving winner.

Sarah was clear, incredibly responsive and helpful. A pleasure to deal with!