Buildings don't have feelings, but Home Owners do
We’re not like other Edinburgh property factors. We prioritise transparent pricing, proactive maintenance, and open communication.
Property Management with Transparency and Accountability
It’s time to leave behind the uncertainty and frustration of traditional property factoring. AboveBoard is committed to providing clear communication, timely service, and a transparent fee structure that you can trust.
Communication
Without proper communication and clear cost breakdowns, it’s easy to feel like you’re being left in the dark about how your property is managed or where your money is going.
Support
With AboveBoard, you can expect open, honest communication and a fully transparent approach to property management. No hidden fees, no surprises—just reliable service that puts you in control.
Plan Ahead, Stay Proactive, and Keep Within Budget
We adopt a forward-thinking approach to your property, identifying and addressing issues early to prevent costly surprises down the line.
Our comprehensive 5-year plan ensures that all maintenance is handled efficiently and within budget, giving you peace of mind and protecting your property’s value without financial strain.
Your Home Is a Living Project—We’re Here to Nurture It
At AboveBoard, we see every development as a unique project and every homeowner as a vital stakeholder in its success. Your property is constantly evolving, and we work closely with you to ensure it thrives.
Together, we foster the growth and care of your home, treating it with the attention and respect it deserves at every stage of the journey.
Collaborative Community Engagement
We believe in fostering a sense of community among homeowners.
By facilitating open dialogue and cooperation between residents, we help create a shared sense of responsibility and pride in maintaining communal spaces.
Client Feedback
Our clients love the results we deliver.
Good communication, modern online reporting and monitoring, responsive to issues and has reduced most of the regular costs which were being charged by previous factor.
As a company they have been very proactive in making recommendations such as replacing lighting with energy saving units and are responsibly planning and budgeting for upgrading works such as communal stair refurbishment and painting.
Don’t be put off moving factors just because the process seems too much effort, Sarah and her team make this hassle free and handled all the handover from existing factors.We are so glad we made the change to AboveBoard Homes!
They are extremely professional and creative. I would recommend them to anyone who wants a top class service at a reasonable price.
Im very excited to have Above Board Homes as our factor.
We're now three months into service with Sarah and her team and the experience has been of such a different level that it's making us regret how long it took us to move Factors!
The AboveBoard team are diligent, attentive and look at each aspect of property management as an opportunity to improve rather than just a box ticking exercise of "that's been inspected" and nothing more.
The online portal and invoicing system makes everything crystal clear and we're getting regular updates and information sharing on all aspects of the block.
True attention to detail and fantastic service all round.
Recommended.
Communication with AboveBoard is open and transparent; Sarah has visited the property to speak to owners, she offers phone consults and we have had online meetings.
The property factor platform is also user friendly and provides an easily accessible, up-to date method of viewing current/ongoing issues and upcoming schedules
Sarah met with us online and in person, explained everything clearly and was always there to help or as a point of contact if we needed it.
Sarah's willingness to accommodate us all and give us the time we needed to make decisions as a block is great. She leaves no stone unturned and regularly chases up outstanding work or repairs.
The AboveBoard Homes portal is great as well. Simple and clear.
I’m so impressed and a massive step up from our previous factor. Feel totally safe to put our building in their hands.
Who We've Worked With
Pricing Plans
How do we compare to other property factors' prices? Oh, that’s right—they don’t share them!
FAQs
Get insights into our services, pricing, and commitment to delivering exceptional support.
While we’re newer to property management, our team brings decades of experience in large-scale project management and client service within Financial Services. This background provides a strong foundation in agile practices, with continuous improvement at the core of our operations.
We proactively address maintenance issues, refining our approach based on client feedback and industry best practices. Through strategic partnerships with skilled, outsourced teams, we ensure effective management of both routine maintenance and complex repairs.
We operate with a dedicated core team, supported by trusted local contractors with specialised expertise as needed. This flexible structure allows us to handle a range of property management needs effectively while keeping costs competitive.
We’re committed to sustainable growth and carefully manage our portfolio to maintain high service standards. As our client base grows, we continuously review customer feedback to ensure we meet and exceed the standards expected of us. Additionally, we have plans to expand our team and resources as demand increases, ensuring quality of service is never compromised.
Our focus is proudly local. Based in Edinburgh, we currently serve Edinburgh and the Lothians, ensuring dedicated, high-quality service to our clients in this area.
While we may consider expanding to other regions in Scotland when the time is right, our commitment remains to deliver exceptional service and attention to detail within our local community.
Absolutely. We prioritise transparency by publishing our pricing directly on our website, based on property type rather than postcode or property value—a unique approach in our industry. Our invoices are itemised for clarity, and any fee adjustments are communicated well in advance.
We do not charge commission on insurance provision or on services provided by contractors, ensuring that our clients benefit directly from competitive rates. Our goal is to deliver exceptional value through straightforward, competitive pricing.
Yes, we are dedicated to providing round-the-clock support for our clients. Our trusted network of local contractors and partners ensures that emergency assistance is available 24/7, offering you peace of mind whenever urgent issues arise.
Yes! We’re proud to hold a 5-star rating on Google, with clients consistently praising our responsive, personalised service. These reviews represent just a portion of our positive feedback, but what gives us even greater pride is that, as of November 2024, 50% of our portfolio comes from client referrals.
This high referral rate speaks volumes about the trust and satisfaction our clients place in our services. For even greater assurance, we’re happy to connect you with a current client who can share their real-life experience of working with us.
Transparent and consistent communication is a cornerstone of our approach. We provide regular updates via email, a dedicated building portal, and monthly newsletters.
For enquiries, our team is readily available by phone. Billing and scheduling are fully transparent, with detailed invoicing and advance notifications for upcoming work.
Absolutely. We specialise in tailoring our services to meet each property’s unique requirements. From the outset, we’ll work closely with you to understand your development’s specific needs and address any particular issues you’re concerned with—whether it’s maintenance, cost efficiency, or enhancing resident experience.
Together, we’ll create a personalised 5-year service plan that aligns with your vision and ensures your property is supported both now and in the future.
Yes, we conduct site visits during key stages, including onboarding, major works, and when meeting contractors on-site for guidance. These essential visits are included as part of our core service.
Regular site inspections are conducted at a frequency agreed upon with the owners. While these additional visits fall outside the standard monthly fee and incur a small extra cost, we believe this 'pay-as-you-go' approach offers better value.
Whilst some traditional factors bundle these inspections into higher fees, our model ensures you only pay for what you need.
Yes, all client funds are securely held in separate, dedicated interest-bearing accounts, fully segregated from both our business accounts and other developments.
This structure protects your funds in the unlikely event of financial difficulties.
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